How to Reset An Xfinity Remote: (Step-by-Step Guide)

Resetting an Xfinity remote from time to time is a necessity to deal with responsiveness issues and other concerns most Xfinity users are likely to encounter.

Fortunately, these are a lot simpler to pull off than most people assume them to be – just be mindful of a few things like model number and what to do once the reset is done. We’ll walk you through everything you need to know about this below!

Preparation for Resetting Your Xfinity Remote

Identifying Your Remote Model

Your Xfinity remote comes in different models, each with unique features and demanding different reset processes. To identify your remote model, check for a model number on the back of the remote or within the battery compartment.

Common models include the XR15, XR11, and the Silver Remote. Knowing your exact model will help you reset your remote accurately and avoid any issues during the process, as some features and layouts are model-exclusive.

Resetting the Xfinity Remote

Soft Reset Procedure

To perform a soft reset, simply remove the batteries from your remote for a short time. Follow these steps:

1. Take off the battery cover on the back of your remote.
2. Remove the batteries.
3. Wait for one minute before placing the batteries back into the remote.
4. Replace the battery cover and test the remote to see if the issue is resolved.

Factory Reset Process

When a soft reset does not solve the problem, a factory reset may be necessary.

Here’s how to pull that off:

1. Locate the Setup button on your remote. If it lacks one, find the i and Home buttons instead.
2. For remotes with a Setup button:
   • Press and hold the Setup button until the LED light changes from red to green.
   • Enter the code 981. The LED should flash green twice, indicating a successful reset.
3. For remotes without a Setup button:
   • Press and hold the ibutton and Home button together for five seconds or until the LED light begins blinking.
   • Next, press Power, Left Arrow, and Volume Down buttons in sequence to complete the reset.

The video above specifically applies to the Xfinity XR16, so if you happen to share the model type you’re in luck!

Reprogramming Your Xfinity Remote

To restore full functionality to your Xfinity remote, you need to pair it with your cable box and set it up to control your TV.

Each process is straightforward and will enhance your viewing experience.

Pairing with the Xfinity Box

In order to pair your remote with the Xfinity box, you must follow these steps:

1. Turn on your television and Xfinity box.
2. Locate the Setup button on your remote. In most models, this will be found near the top.
3. Press and hold the Setup button until the LED at the top of the remote changes from red to green.
4. Type in 9-8-1; this is a universal code that signals the remote to pair with the box.
5. The LED should flash green twice, indicating that the remote is now paired.

Setting Up Remote for TV Control

Once the remote is paired with the Xfinity box, the next step is setting it up to correctly link up to your television – here’s how:

1. Turn on the TV that you want the remote to operate.
2. Press and hold the Setup button on the remote. The LED should change from red to green.
3. Enter the specific code for your TV brand.
4. This can be found in the remote’s manual or on Xfinity’s website.
5. Test the remote by turning the TV off and on, adjusting the volume, or changing the channels.
6. If the remote does not work, repeat the process with another code for your TV brand until you find the correct one.

After everything’s been handled, your Xfinity remote should be back to full functionality with your stream box, allowing you to get back to watching whatever you wanted with nothing left in your way!